Privacy Policy for Mobile Banking Application

Privacy Policy for Siinqee Bank S.C. Mobile Banking Application

Effective Date: 09/09/2024

Introduction

Siinqee Bank S.C. values your privacy. This Privacy Policy explains how we collect, use, retain, and delete your personal information when you use our mobile banking application (“the App”). Please read it carefully. If you do not agree with the terms, please do not use the App.

Information We Collect

We collect only the information necessary to provide and secure your access to the App:

• Username and Password: Used to create, authenticate, and manage your account.

No other personal or location information is collected through the App.

How We Use Your Information

Your username and password are used solely to:

• Enable secure login and access to your account.

• Maintain and protect the integrity of your session.

• Support basic App functionality and user authentication.

We do not share, sell, or disclose this information to any third party.

Account Deletion

You may request to delete your account at any time by:

1. Visiting the Account Settings section within the App, or

2. Sending an email to info@siinqeebank.com with the subject “Account Deletion Request.”

Upon your request:

• Your username, password, and related account data will be permanently deleted within 30 days.

• Any data required for legal or compliance purposes may be retained for up to 90 days before secure deletion.

Data Retention

We retain personal data only for as long as necessary to provide access to the App and meet legal obligations. After deletion, no identifiable user information is stored.

Data Security

We use appropriate technical and organizational measures to protect your credentials from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected by updating the effective date above. Please review this policy periodically.